Frequently Asked Questions

BookMyGPS is a premium smart fleet tracking and telemetry solution based in New Delhi. We provide hardware GPS trackers, multi-network IoT SIM plans, and an advanced cloud-based monitoring software platform for business fleet optimization, security, and dispatching.

By tracking routes in real-time, you can optimize delivery dispatches, reduce fuel consumption, identify unauthorized vehicle usage, monitor driver behaviors (such as harsh braking or idling), and secure your cargo against theft.

Yes, our cloud-based telemetry dashboard at bestgpsai.com is fully responsive and optimized for mobile browsers, and we provide native Android and iOS client tracking apps for real-time monitoring on the move.

Installation depends on the model you select. We offer plug-and-play OBD Port Trackers that slide directly into the OBD port under your dashboard, requiring no wire slicing. For advanced features (like remote engine cut-off), we supply Hardwired Trackers that splice into the vehicle starter wiring. Our team provides detailed wiring schematics or can arrange for a certified technician to install them at your location.

The immobilizer is a hardwired relay that intercepts the starter engine line. You can trigger the engine cut-off command securely via your tracking panel. For safety, the cut-off command will only activate when the vehicle's speed falls below 10 km/h, preventing sudden stalls on busy roads or highways.

Absolutely! Our telemetry servers support over 300+ standard communication protocols (e.g. Coban, Concox, Queclink, Teltonika). To migrate, you simply reconfigure your device's target IP and Port via SMS commands. Contact our technical support department and we will walk you through pointing your current trackers to our servers.

Yes, our Pro/Fleet and Enterprise subscription tiers include pre-activated, multi-network IoT SIM cards. They automatically select the strongest cellular carrier signal in your region to guarantee constant tracking updates. SIM network fees are bundled into the subscription cost, so there are no hidden data charges.

Yes, we offer customized discounts for both annual subscription commitments and large fleet deployments. Contact our sales team with your estimated fleet size to receive a tailored quotation.

If a vehicle enters a network blind spot, the tracker's internal flash memory will automatically cache the GPS coordinates, speeds, and ignition states. Once network coverage is restored, the cached data is instantly uploaded to our telemetry servers, ensuring no route gaps on your historic playback screen.

Yes! Our Enterprise subscription tier allows you to fully white-label the tracking portal. You can map your custom domain (e.g. gps.yourcompany.com), replace logos, customize themes, and offer a branded login screen to your customers.

The Sub-Dealer Console is a management portal for resellers. It allows you to create child accounts, register and bind device IMEIs, track billing statuses, and manage customer SIM cards from a single centralized dashboard.

Yes, our telemetry servers expose REST APIs and Webhook integrations (JSON payloads) for forwarding ignition logs, geofence entries, speed alerts, and coordinate streams to your company's internal ERP or CRM software.