Get in Touch

GPS Software Solutions & Support

Request customized fleet tracking quotes, learn about our GPS software solutions and integrations, or contact our New Delhi technical center for product demos and onboarding.

Phone Support

Customer Hotline: +91 989 997 3338

Technical Support: +91 879 653 2253

Email Inquiries

info@bookmygps.com

Corporate Office

Pitampura,

New Delhi - 110034, India

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Support Center

Frequently Asked Questions

How do I deploy or integrate the GPS software with my fleet?

Our GPS platform supports rapid onboarding and flexible integration paths. For most fleets, onboarding includes creating your account, binding device IMEIs or connecting via API, and configuring reporting preferences. We support standard telemetry protocols and provide REST APIs and documentation for custom integrations. If needed, our technical team can assist with remote setup, cloud integration, and training sessions to ensure a smooth transition.

Are SIM cards and data plans included in the package?

Yes, our Pro/Fleet and Enterprise subscription tiers include pre-activated, multi-network IoT SIM cards. They automatically select the strongest network carrier signal in your region to guarantee constant tracking updates. SIM network fees are bundled into the subscription cost, so there are no hidden data charges.

Can I migrate my existing GPS trackers to the BookMyGPS platform?

Absolutely! Our telemetry servers support over 300+ standard communication protocols (e.g. Coban, Concox, Queclink, Teltonika). To migrate, you simply reconfigure your device's target IP and Port via SMS commands. Contact our technical support department and we will walk you through pointing your current trackers to our servers.

Is there a dealership or sub-account control system available?

Yes, our Enterprise tier includes a comprehensive **Sub-Dealer Console**. Under this console, you can generate child sub-accounts for your clients, allocate point recharge credits, bind hardware IMEIs, upload vehicle documents, and manage custom billing schedules, making it a perfect fit for fleet management resellers.